FAQ

Frequently Asked Questions

How can I track my order? +

You can track your order directly from the link sent to your email after shipping confirmation. You can also log in to your account to view the status of your order.

What is the delivery time? +

Delivery times may vary depending on your location. Typically, it takes between 5 and 15 business days, depending on the carrier and your region.

Can I change my order after making a purchase? +

Unfortunately, we cannot change an order once it has been confirmed. However, you can cancel the order within 24 hours and place a new order with the desired changes.

What payment methods do you accept? +

We accept major credit cards, debit cards, PayPal, and other payment methods depending on your region.

Do you offer a warranty on your products? +

Yes! All of our products come with a 12-month warranty against manufacturing defects. Please see our warranty policy for more details.

Can I return a product? +

Yes, we accept returns within 30 days of receiving the product. The item must be in original, unused condition.